Support & Maintenance

Upon expiry of the 1st year of free support & maintenance, you can choose to enter a support and maintenance agreement with EMD. The annual price for a support and maintenance agreement is 20% of the current valid list prices for your modules.
The agreement includes:

  • Free download of new versions and developments of the software programs
  • Free of charge hotline support by phone or on-line in using the software and other required topics
  • Free download of update patches, hotfixes and manuals

The support and maintenance agreement can of course be cancelled with expiry at the end of the forthcoming quarter.