Support & Maintenance
Upon expiry of the 1st year of free support & maintenance, you can choose to enter a support and maintenance agreement with EMD. The annual price for a support and maintenance agreement is 20% of the current valid list prices for your modules.
The agreement includes:
- Free download of new versions and developments of the software programs
- Free of charge hotline support by phone or on-line in using the software and other required topics
- Free download of update patches, hotfixes and manuals
The support and maintenance agreement can of course be cancelled with expiry at the end of the forthcoming quarter.